mcase Posted November 2, 2011 Report Share Posted November 2, 2011 I have a pair of the VFF Bikila LS and the plastic clip on one of them broke. I can't find any information anywhere about getting replacements. I tried to contacting the company but no reply. Does anyone know where I may be able to find replacements? Thanks! Quote Twitter: @MikeCase Link to comment
andygates Posted November 2, 2011 Report Share Posted November 2, 2011 Not heard of any stores carrying bits, but Vibram themselves are good with customer support - ping them a mail. Quote Link to comment
mcase Posted November 2, 2011 Author Report Share Posted November 2, 2011 I sent them an email last week and had no reply. I also tried calling them and eventually got to the point where I had to wait to talk to a sales representative. It would put me on hold for a while because all the reps were busy. Eventually it asked me to press 1 to leave a message or 2 to stay on the line. When I pressed 2, it would transfer me then ask me to leave a message. I tried it twice and both times it redirected me to leave a message even though I asked to stay in the queue. That's somewhat infuriating. Quote Twitter: @MikeCase Link to comment
andygates Posted November 2, 2011 Report Share Posted November 2, 2011 Hm. In that case, ping the vibram fetishists at BirthdayShoes.com Quote Link to comment
mcase Posted November 2, 2011 Author Report Share Posted November 2, 2011 Thanks for the info! I found that some people added Lock Laces and liked it better so I'll be giving it a shot. Quote Twitter: @MikeCase Link to comment
andygates Posted November 3, 2011 Report Share Posted November 3, 2011 Mmm, customization ftw! Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.