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The Great Reading Thread of 2024

“I've always believed that failure is non-existent. What is failure? You go to the end of the season, then you lose the Super Bowl. Is that failing? To most people, maybe. But when you're picking apart why you failed, and now you're learning from that, then is that really failing? I don't think so." - Kobe Bryant, 1978-2020. Rest in peace, great warrior.

Personal Challenges, a.k.a.The Saga of Scalyfreak: Tutorial; Ch 1; Ch 2; Ch 3; Ch 4; Ch 5; Ch 6; Intermission; Intermission II; Ch 7; Ch 8; Ch 9; Ch 10; Ch 11; Ch 12 ; Ch 13; Ch 14Ch 15; Ch 16; Ch 17; Intermission IIICh 18; Ch 19; Ch 20; Ch 21; Ch 22; Ch 23; Ch 24; Ch 25; Intermission IV; Ch 26; Ch 27; Ch 28; Ch 29; Ch 30; Ch 31; Ch 32; Ch 33; Ch 34; Ch 35; Ch 36; Ch 37; Ch 38; Ch 39; Ch 40; Intermission V; Ch 41; Ch 42; Ch 43; Ch 44; Ch 45; Ch 46; Ch 47; Intermission VI; Ch 48; Ch 49; Ch 50; Ch 51; Intermission VI

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Nope. Hardly any company anywhere will let an angry customer anywhere near a manager. They escalate to the Customer Satisfaction Specialist/Lead, then to the team Supervisor. Then, after that, if the customer is very (un-)lucky and the company is generous, the customer gets to talk to a manager.

 

I'm a Team Lead in a customer support contact center. For computer upgrades.

 

Yes, it is crazy, in the best possible way.

The Great Reading Thread of 2024

“I've always believed that failure is non-existent. What is failure? You go to the end of the season, then you lose the Super Bowl. Is that failing? To most people, maybe. But when you're picking apart why you failed, and now you're learning from that, then is that really failing? I don't think so." - Kobe Bryant, 1978-2020. Rest in peace, great warrior.

Personal Challenges, a.k.a.The Saga of Scalyfreak: Tutorial; Ch 1; Ch 2; Ch 3; Ch 4; Ch 5; Ch 6; Intermission; Intermission II; Ch 7; Ch 8; Ch 9; Ch 10; Ch 11; Ch 12 ; Ch 13; Ch 14Ch 15; Ch 16; Ch 17; Intermission IIICh 18; Ch 19; Ch 20; Ch 21; Ch 22; Ch 23; Ch 24; Ch 25; Intermission IV; Ch 26; Ch 27; Ch 28; Ch 29; Ch 30; Ch 31; Ch 32; Ch 33; Ch 34; Ch 35; Ch 36; Ch 37; Ch 38; Ch 39; Ch 40; Intermission V; Ch 41; Ch 42; Ch 43; Ch 44; Ch 45; Ch 46; Ch 47; Intermission VI; Ch 48; Ch 49; Ch 50; Ch 51; Intermission VI

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Ha

I did phone support for the exclusive brands of a large electronics chain. We we're all technically level II agents so no customer ever spoke with our TL unless the TL really wanted to. We just put another agent on the phone to play the part of manager if the customer was particularly belligerent. And that usually placated them. It was both funny and wrong. Great times until the company started to implode.

Sent from my E6810 using Tapatalk

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Orchestra or jazz band?

The Great Reading Thread of 2024

“I've always believed that failure is non-existent. What is failure? You go to the end of the season, then you lose the Super Bowl. Is that failing? To most people, maybe. But when you're picking apart why you failed, and now you're learning from that, then is that really failing? I don't think so." - Kobe Bryant, 1978-2020. Rest in peace, great warrior.

Personal Challenges, a.k.a.The Saga of Scalyfreak: Tutorial; Ch 1; Ch 2; Ch 3; Ch 4; Ch 5; Ch 6; Intermission; Intermission II; Ch 7; Ch 8; Ch 9; Ch 10; Ch 11; Ch 12 ; Ch 13; Ch 14Ch 15; Ch 16; Ch 17; Intermission IIICh 18; Ch 19; Ch 20; Ch 21; Ch 22; Ch 23; Ch 24; Ch 25; Intermission IV; Ch 26; Ch 27; Ch 28; Ch 29; Ch 30; Ch 31; Ch 32; Ch 33; Ch 34; Ch 35; Ch 36; Ch 37; Ch 38; Ch 39; Ch 40; Intermission V; Ch 41; Ch 42; Ch 43; Ch 44; Ch 45; Ch 46; Ch 47; Intermission VI; Ch 48; Ch 49; Ch 50; Ch 51; Intermission VI

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I'll just leave this here...

 

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Who am I? -- My NF Character

Current Challenge: WolfDreamer Enters Spartan Training

Past Challenges: 

Spoiler

Winter is ComingWolfen Strengthens His Heart, Body, Mind, and Spirit, Wolfen Becomes One of the PeopleWolfen Strengthens His ChakrasWolfen Welcomes Summer and Gets Primal, Soulcon and Spartan, Wolfen Develops Mental ToughnessWolfen Joins the Wander SocietySoulcon, Spartan, School, and Stranger ThingsWolfen Becomes a Warrior EliteWolfen Goes Here and There and Back AgainWolfen Becomes a Soulcon Warrior EliteWolfen Returns to His RootsWolfen Wanders in Soul, Spirit, and BodyWolfen Owns the DayWolfen Searches for His Wild Heart, Wolfen Runs for His LifeWolfen Hits the TrailsWolfen Becomes an Explorer and Joins the ResistanceWolfen Goes Back to the SourceWolfen Begins the Hero's JourneyWolfDreamer Returns to the People,  WolfDreamer Pushes BackWolfDreamer PrioritizesBurpees, Books, and BrainworkBurpees, Books, Brainwork, and BodyworkWolfDreamer Masters the Four ElementsWolfDreamer Continues to Master the Four ElementsWolfDreamer Returns to SpartaWolfDreamer Returns to Middle EarthWolfDreamer Continues His Middle Earth AdventureWolfDreamer and the FallWolfDreamer Forges His Own PathWolfDreamer Has HopeWolfDreamer Returns to Middle EarthWolfDreamer Reads Harder, Breathes Harder, and Journals MoreWolfDreamer Embraces His Wild PoetThe Mad Poet Becomes SupernaturalWolfDreamer, The Mad Poet, Becomes SuperhumanWolfDreamer ElevatesWolfDreamer Becomes IronBornWolfDreamer Wakes the White WolfThe Mad Poet Recovers by Keeping it SimpleWolfDreamer Clears His Mind to Find His Wild HeartWolfDreamer ResetsWolfDreamer Strives to Become an Eminently Qualified Peaceful WarriorWolfDreamer Springs ForwardWolfDreamer Returns (For Real This Time)WolfDreamer is RespaWinningWolfDreamer RebootsWolfDreamer Thinks About the Roman Empire

I'd rather sing one wild song and burst my heart with it, than live a thousand years watching my digestion and being afraid of the wet.” -- Jack London

“I wanted movement and not a calm course of existence. I wanted excitement and danger and the chance to sacrifice myself for my love.” -- Leo Tolstoy

"I feel love rising in my chest again
Rising like a burning sun into the day..." -- Gungor, "Hurricane"

"...wherever the Spirit of the Lord is, there is freedom." 2 Corinthians 3:17b

 

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Grey Jedi Ranger

Jedi Becomes Her Own Hero

Jedi Battle Log

“Keep Calm, Carry On, and Don't Freeze Up!”

- Oboro Shirakumo (Loud Cloud), My Hero Academia Vigilantes

Challenges: #1, #2, #3, #4, #5, #6, #7, #8, #9, #10#11#12#13#14#15#16, #17#18#19#20#21#22#23#24#25#26#27#28#29#30#31#32#33,  #34#35#36#37#38#39#40#41#42#43#44, #45#46#47#48#49#50#51#52#53#54#55#56#57#58#59#60#61#62#63

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